Terms of Service

These Terms and Conditions ("Terms") govern your use of the website https://www.lenoura.com/ (the "Website"). The Website is owned and operated by Super Patron B.V., trading as Lenoura. Throughout these Terms, "we," "us," and "our" refer to Super Patron B.V.

By accessing or purchasing from the Website, you agree to be bound by these Terms and any policies referenced herein. If you do not agree with these Terms, you must not use the Website or our services.

We reserve the right to update these Terms at any time. Continued use of the Website following any changes constitutes your acceptance of the updated Terms.

Our online store is powered by Shopify Inc.

1. Use of the Online Store

By using our Website, you confirm that you are at least the age of majority in your country of residence or have obtained the necessary consent from a parent or legal guardian.

You agree not to use the Website or our products for any unlawful purpose or in violation of any applicable laws or regulations.

You must not upload or transmit viruses, malware, or other harmful code. Any violation may result in immediate termination of your access to our services.

2. General Conditions

We reserve the right to refuse service to anyone at any time for any lawful reason.

Information transmitted across networks may be transferred over various systems. Payment information is always encrypted and processed in accordance with PCI-DSS security standards.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website without our prior written permission.

3. Accuracy of Information

While we strive to ensure that all information on the Website is accurate and up to date, we cannot guarantee that all content is complete, current, or free from errors. Information is provided for general purposes only.

4. Changes to Products and Services

Prices may change without prior notice.

We reserve the right to modify, suspend, or discontinue products or services at any time without liability.

5. Products

Products are available exclusively online and are subject to our Return and Refund Policy.

We make every effort to display product colours and images accurately; however, actual colours may vary depending on your device or monitor.

We reserve the right to limit product quantities, discontinue products, or restrict sales where appropriate.

6. Order Information

We reserve the right to refuse, limit, or cancel any order, including orders suspected of fraud or unauthorised resale.

You are responsible for ensuring that all billing, shipping, and contact information provided is accurate and complete.

7. Third-Party Services and Links

We may provide access to third-party services or tools that we neither control nor monitor. Their use is entirely at your own risk.

Our Website may contain links to third-party websites. We are not responsible for the content, policies, or practices of external websites.

8. Feedback and User Submissions

Any comments, suggestions, ideas, or other submissions you provide may be used by us without restriction or compensation.

You agree not to submit content that is unlawful, defamatory, offensive, or infringes the rights of others.

9. Personal Data

Your personal information is processed in accordance with our Privacy Policy and the General Data Protection Regulation (GDPR).

10. Errors and Omissions

We reserve the right to correct any typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, or other Website content at any time without prior notice.

11. Prohibited Activities

You agree not to:

Violate any applicable laws or regulations;

Infringe upon the rights of others;

Upload viruses, malicious software, spam, or harmful code;

Attempt to gain unauthorised access to our systems or interfere with the Website's security or operation.

Violation of these Terms may result in immediate suspension or termination of your access and may lead to legal action where appropriate.

12. Disclaimer

The Website, products, and services are provided on an "as is" and "as available" basis.

We do not guarantee uninterrupted, secure, or error-free operation of the Website.

Nothing in these Terms excludes or limits liability where such limitation is prohibited under applicable law, including mandatory consumer protection legislation.

13. Liability and Severability

You agree to indemnify and hold harmless Super Patron B.V., trading as Lenoura, against claims arising from your breach of these Terms or misuse of the Website, where permitted by law.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain fully valid and enforceable.

14. Termination

You may stop using the Website at any time.

We reserve the right to suspend or terminate access to our Website or services if these Terms are violated or unlawful activity is suspected.

15. Entire Agreement and Governing Law

These Terms constitute the entire agreement between you and Super Patron B.V. regarding your use of the Website.

These Terms shall be governed by and interpreted in accordance with the laws of the Netherlands.

Nothing in these Terms limits your mandatory consumer rights under applicable Dutch or European Union law.

16. Changes to These Terms

We may revise these Terms from time to time.

The latest version will always be published on this page. Continued use of the Website after changes become effective constitutes acceptance of the updated Terms.

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